Welcome to Jack Giambalvo Buick GMC

Very nice people to deal with. They didn’t use any devilish tactics. The deal was straightforward, and I really liked to get a vehicle from them again if they continue to be like this.

Overall fantastic experience! Purchased this vehicle out-of-state from Northern Virginia, and Al & the team made this as easy of a process as possible. Great communication, e-Signature documents, and up front transparency about the pricing. Thanks so much!

I found a car online and travelled to Jack Giambalvo Buick GMC with the intent to purchase even though it is over one hundred miles from my residence. I noticed on the vehicle I was interested in there was dried road paint spatter on the lower driver side. I made my sales rep aware of it and was told that if I purchased the car it would be removed before I left. It was getting dark when I left so I wasn't able to examine the car as carefully as I would have liked but it looked okay so I drove the two and a half hours home. The next day I found more paint spatter on the underside of the plastic trim that took me three hours to remove. Scraping road paint is a lot more difficult off of plastic than it is off of painted metal. I also saw that the liners of both wheel wells were coated with same dried road paint. This I could not remove so I called the dealer to complain. I was told that I would be contacted back but no one ever called so after a week I called them. I talked with Dan Troutman and explained my situation. He was very understanding and told me he would try to resolve the situation. I told him how far away I lived and that I would be unwilling to travel the distance back to the dealership for service work. He said that he would see what he could do. He called back within the hour and left a voice mail stating that his General Manager would be willing to replace the liners but only if I travelled back to the dealership, a total five hour trip of over two hundred miles. I don't see why I should incur the cost of gas and tolls, not to mention putting the extra miles on my "new" car and wasting an entire day of my time for Jack Giambalvo Buick GMC to correct a problem that should have been resolved well before I even drove out there to purchase one of their vehicles. And if I'm speaking truthfully, I can't help but think that they so readily offered to replace my wheel well liners because I told them beforehand that I would be unwilling to make the long journey back to their dealership.

I recently purchased a 2025 Buick Enclave Avenir from Jack Giambalvo Buick GMC, and I was impressed with the professionalism, courtesy, and competency of the entire staff. I was especially impressed with my salesperson, Lance Sease, who effortlessly guided me through the process. As an informed consumer, who has been purchasing new vehicles for over 50 years, I would recommend this dealership and my salesperson to anyone.

I ran into a curb with my car doing damage only to the suspension,no body damage. I had it towed to Giambalvo dealership for the necessary repairs. They repaired my car as soon as the necessary parts arrived. I’m very pleased and the cost was good. Thanks Giambalvo

Brought my vehicle in for state inspection, which is free with your purchase of a vehicle at J.Giambolvo. They gave me a call about what was needed to pass and told me it would be ready the next day. True to their word, it was.

I don't usually leave reviews- this dealership has been avoiding my calls. I bought a new Yukon Denali the end of December, now we are at the end of July. I've contacted my sales representative that led me to talk to Dan Troutman in parts, which is the manager. he's been avoiding my calls... I was told they would fix my Yukon by calling a local dealership in my area so I could take it to get fixed. I have noticed paint defects along with other issues with my Yukon since purchasing. I noticed some paint defects before even pulling it off their lot so they were aware of the issue! oh and on top of this the cargo mats I ordered come scratched up and scuffed… even though they didn’t budge a penny on my new Yukon, I paid full price for this vehicle and them being so cheap they couldn’t even throw in floor mats that were scuffed up… I showed my sales rep the floor mats and her response was we can take them off if you don’t want them…

Experienced & friendly advisors. Technicians are well trained & get the service work done quickly. Service done on time

I purchased a new truck from Giambolvo and was very happy with my experience. Ryan (salesperson) got me into the truck for a test drive and made each step of the process smooth/easy. It was great working with Al the finance manager, the entire process was streamlined with technologies that made the entire transaction quick/efficient.

Bern Little did a fantastic job explaining so many of the features of the new Buick Enclave Premium to us both prior to and after the sale. We found this new vehicle on their website and was well worth the 120+ mile trip from home to deal with these folks. The best car buying experience we've had! We highly recommend their dealership and Bern Little!

I have been coming to this dealership for 6 1/2 years. Great service every single time.

Excellent help with learning about the Acadia and how everything works. Service and all the new features.

Great service, easly to get appointment when I need to get in for service, they also get the job done in a quick manner

We had a recurring problem with how our Enclave was riding. After 3 visits to the dealership, they finally found the problem and repaired it to our satisfaction. We were happy with the end result. We had been very happy with this dealership and appreciate that they listen to us and resolved the issues.

Easy buying process. Sales manager fair and did not pressure me. Great selection of used GMC vehicles.

I would like to thank Bern Little for his expertise on selling and explaining every aspect of my Terrain! He answered any and all questions that we had (lol). He remembered the specifics and kept me informed of the cars arrival! Ask for Bern Little for any of your future car buying needs! Excellent salesman! 10 out of 10!

Sales department was greedy, opportunistic and unprofessional. I would NEVER buy a vehicle from this company afeter my experience. Additionally I have and will continue to tell anyone I know to NEVER buy a vehicle from this company. I have purchased many new vehicles in my lifetime and have never had such a negative experience.

Quick, efficient service from a friendly, respectful, knowledgeable staff! Also, comfortable, clean customer lounge. Thank you!

Lance Sease Joy and I just want to take the time to personally thank you for helping us with the recent purchase of the 2022 Buick Enclave. You went above and beyond to make sure we received the best customer service, and that’s a rare commodity these days. Joy and I sincerely appreciate the fact that you personally took the initiative to make this transaction seamless and pleasant, while personally delivering the Buick to are home. These days you do not see this type and dedication and motivation, that provides great service and loyalty to customers. I wish you the best, and thank you for all you do Sincerely Ron & Joy DeMelio

they took care of me without an appointment and worked me in.great service dept

My salesman, Kurt, was very knowledgeable and helpful. My transaction was smooth and effortless. Very happy so far with my new car.

Lance Sease “knocked it out of the park again!”He is always available and willing to assist a customer in need-even on New Years Eve!! He is a wonderful sales associate way beyond the sale! He is such an invaluable resource! JG dealership should be pleased to have such a top notch employee!! Thanks Lance for help! Joe & Theresa Chiodi

This morning, your service team quickly put together a shuttle while our 2005 LeSabre was inspected and other service performed. Their response was quick, cordial and most gracious. THANK YOU! J & J Jochem

This is my first time buying a car from JGB and my husband and I couldn't be more pleased with our experience! I wasn't sure that I was in the market to purchase a car but Lance Sease changed all of that and we are happy that he did! He is a Rock Star!! He made the entire process very easy and enjoyable! He is extremely talented and throughout the entire, easy (no pressure) process he had the innate ability to get feedback from us and he knew just what car we wanted. I would wholeheartedly recommend Lance to anyone who is looking to buy a vehicle. Thank you Lance for all that you did to make this a special event! Theresa & Joe Chiodi

We were searching for a used truck that was still in good condition, and found it at the Giambalvo dealership. We were a little concerned after reading the reviews online but decided to go for it and set up an appointment. Our experience was nothing short of exceptional. We arrived at the dealership and spoke with Ben Catlin, who was very pleasant. He allowed us to take the truck to our local mechanic to check it out since it was being sold as-is (due to the age of the vehicle). After the garage gave the OK, we came back and were able to negotiate on the price. We hit a blip when they ran our credit because I forgot that I froze my credit score. They were very accommodating and gave us time to sort that out. When we came back, we signed the paperwork and drove off with our truck! Couldn't have been a more pleasant experience with very nice and knowledgeable staff. A++