Meet Our Team

Management

  • Tom Couch

    Tom Couch

    Vice President of Operations

    (717) 846-1821
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    Tom Couch

    Tom Couch

    Vice President of Operations

    I started my automotive career as a sales person in 1985 after graduating from Penn State University. I realized how much I enjoyed this industry and decided to make it a career. My experience includes managing 19 different brands of foreign and domestic automobiles between 3 different dealer groups. My family consists of my son, Matt, my daughter, Rachel and my wife Dyna. Matt graduated from the United States Naval Academy in May of 2013 and was a member of their football team. He is currently on active duty in the United States Navy. My daughter, Rachel, completed medical school at Liberty University and was a member of their field hockey team. She is now a family physician in Myrtle Beach, SC. My wife Dyna is from Union, West Virginia and graduated from Shepherd University in Hagerstown MD. In my freetime, you can find me on the sidelines coaching football at East Pennsboro High School in Enola. I had the great privilege to play football for Joe Paterno at Penn State and being on the 1982 National Championship team. And I’m now a proud grandparent of four grandchildren – two boys and two girls!

  • Joel Crews

    Joel Crews

    General Manager

    (717) 846-1821
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    Joel Crews

    Joel Crews

    General Manager

    I have been at Jack Giambalvo Buick GMC Dealership for almost 10 years, and in the Automotive Sales Business for quite a while. I started in 1984 as a salesperson at a Chevrolet Dealership in Lancaster PA, and in 1990 I moved into Sales Management at a Buick GMC Dealership. I have 38 years of experience, and love what I do! I enjoy my daily interaction with customers, and with the service, parts, and sales teams at Jack Giambalvo Buick GMC. The Giambalvo organization is not only a great place to purchase a vehicle, but a wonderful place to work. I am married to a terrific wife, who is a RN. I have two children, two step children, two grandsons, and two granddaughters. Outside of work I serve in my Church, and also enjoy doing short term mission trips. I have been to Thailand once, and twice to Nicaragua to help build church buildings. I enjoy hunting, fishing, and watching Penn State Football. Recently my wife and I moved into the York area, and we are enjoying the York County community. I look forward to meeting all of our customers and seeing many of my past customers when they stop by the dealership.

  • Jim Fulmer

    Jim Fulmer

    Used Car Manager

    (717) 846-1821
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    Jim Fulmer

    Jim Fulmer

    Used Car Manager

    I have been in the auto sales industry for over 38 years. I spent the first 29 plus years of my career at a dealership in Lancaster. I’m very pleased to be working with the great people here at Jack Giambalvo as the Used Car Manager. Over the past 38 years I have held numerous positions in dealership operations. Used Car Sales, GMC Truck Sales, Business Manager, Used Car Manager, and ran a Parts Department. I live in Lancaster with my wife; Diane. We have three daughters and five grandchildren with another on the way! When I’m not at work I’m usually watching Orioles baseball or on a cruise with my wife. If you’re in the market for a car or truck, please stop and see me! My extension is 1443!

  • Sam Scharein

    Sam Scharein

    Finance Manager

    717-846-1821
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    Sam Scharein

    Sam Scharein

    Finance Manager

    Extension 1134

Sales

  • Bob Mailman

    Bob Mailman

    Sales & Lease Consultant

    717-387-7715
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    Bob Mailman

    Bob Mailman

    Sales & Lease Consultant

    “I Don’t Make Sales – I Make Friends” I have over 30 years of experience with the Jack Giambalvo Family Of Dealerships in the Sales and Leasing Department.

  • Lance Sease

    Lance Sease

    Sales & Lease Consultant

    717-494-4275
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    Lance Sease

    Lance Sease

    Sales & Lease Consultant

    With over thirteen years of automotive experience and a broad range of product knowledge, I promise to make your car buying process a special event. I treat every valued customer as I would a guest in my own home. I look forward to earning your business!

  • Bern Little

    Bern Little

    Sales & Lease Consultant

    717-759-5917
    Email Me More info
    Bern Little

    Bern Little

    Sales & Lease Consultant

    My name is Bern Little and I have been in the automobile business since 1987. I greatly welcome the opportunity to be of service to you with all of your automotive needs and treat you as family. I am proud to represent the Giambalvo Family of Dealerships and I look forward to earning your trust by showing you (not just telling) my commitment to my clients. Winning the “Mark of Excellence” award 7 times in my nearly 8 years here is your guarantee I know how to deliver personalized service with attention to detail. If you’re looking to be entertained with the proverbial “dog & pony show” or be inundated with a course in “sales speak 101” I am NOT your guy! When you are in the market to buy or just looking for product information or need answers to any questions you have in order to make an informed buying decision I’ll get right to it and you’ll very likely be thankful that we met. Please come see how my pride and professionalism can benefit you!!

  • Ryan Newcomer

    Ryan Newcomer

    Sales & Lease Consultant

    717-647-5632
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    Ryan Newcomer

    Ryan Newcomer

    Sales & Lease Consultant

    Originally from northern Indiana, my wife and I, along with our two beautiful daughters, moved to the York area in 2018. We love spending our family time being creative—building, painting, and crafting together. I also have a deep passion for building scale models.

    When I’m not indulging in these hobbies, my focus is entirely on my customers. I am always available to help with anything and answer any questions you may have. When you work with me, you’re not just buying a vehicle; you’re gaining a dedicated partner who will go above and beyond to ensure your satisfaction!

  • Willa Chance

    Willa Chance

    Sales & Lease Consultant

    717-454-2288
    Email Me
    Willa Chance

    Willa Chance

    Sales & Lease Consultant

  • John DeMartino

    John DeMartino

    Sales & Lease Consultant

    717-929-8910
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    John DeMartino

    John DeMartino

    Sales & Lease Consultant

    I have been selling new and pre-owned vehicles since 2009, and my goal is to treat every customer like family. I believe that the people who achieve the most in life aren’t necessarily those who do great things, but those who master the basics magnificently.

    Come in and see how stress-free the car buying experience can be with my assistance. I look forward to meeting you soon!

  • Andrew Ben

    Andrew Ben

    Sales & Lease Consultant

    717-415-5335
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    Andrew Ben

    Andrew Ben

    Sales & Lease Consultant

    I’m a simple man of faith, I’m married and have one son. My family and I love being outdoors, whether it’s going to the park, hiking, or camping. I might be young, but God gives me the motivation to be the best version of myself. I love learning new skills, from sales, to training Brazilian Jiu Jitsu!

  • Patrick Schiding

    Patrick Schiding

    Sales & Lease Consultant

    717-670-6108
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    Patrick Schiding

    Patrick Schiding

    Sales & Lease Consultant

    I was born and raised in York County and spent most of my life here. I graduated from Kuztown University with a degree in Telecommunications. I worked for several of the local news stations for about 10 years. I have been selling cars for almost 3 years, and before that I was an account manager with Allied Universal Security Services. Outside of work I am involved with my son’s Boy Scout Troop and in my church. I have 3 teenage boys, and my wife and I have been married for over 22 years!

Service

  • Daniel Troutman

    Daniel Troutman

    Service Manager

    (717) 845-2300
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    Daniel Troutman

    Daniel Troutman

    Service Manager

    I have been in the automotive business since 1986. I have worked with many different brands over the years and I look forward to assisting the clientele here at Jack Giambalvo Buick GMC. I feel privileged to be working here with old friends and I look forward to making many new ones.

  • Ben Peterson

    Ben Peterson

    Service Advisor

    (717) 845-2300
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    Ben Peterson

    Ben Peterson

    Service Advisor

    I have been in the automotive business for 29 years. I worked as a Service Tech for 5 years, and I have been working for Jack Gaimbalvo Motor Company for 16 years. I love my job and taking care of all my customers!

  • Coty Fox

    Coty Fox

    Service Advisor

    (717) 845-2300
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    Coty Fox

    Coty Fox

    Service Advisor

  • Joy Decker

    Joy Decker

    Assistant Service Advisor

    (717) 845-2300
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    Joy Decker

    Joy Decker

    Assistant Service Advisor

    I just recently started at Jack Giambalvo Buick/GMC as an Assistant Service Advisor. I have been in the automotive industry for 25 years as a used car dealer/salesperson. I have also owned and operated an automobile service center for 14 years. I look forward to assisting all of our customers with their automotive repair needs.

Parts

  • Jeffrey Pomeroy

    Jeffrey Pomeroy

    Parts Manager

    x1122
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    Jeffrey Pomeroy

    Jeffrey Pomeroy

    Parts Manager

  • Earl Isennock

    Earl Isennock

    Parts Counterperson

    x1152
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    Earl Isennock

    Earl Isennock

    Parts Counterperson

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Jack Giambalvo Buick GMC 39.9804, -76.7168.