Staff

Management

  • Tom Couch

    Tom Couch

    Vice President of Operations

    (717) 846-1821
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    Tom Couch

    Tom Couch

    Vice President of Operations

    I started my automotive career as a sales person in 1985 after graduating from Penn State University. I realized how much I enjoyed this industry and decided to make it a career. My experience includes managing 19 different brands of foreign and domestic automobiles between 3 different dealer groups. My family consists of my son, Matt, my daughter, Rachel and my wife Dyna. Matt graduated from the United States Naval Academy in May of 2013 and was a member of their football team. He is currently on active duty in the United States Navy. My daughter, Rachel, has since completed medical school at Liberty University and is now in her residency in Myrtle Beach, South Carolina. My wife Dyna is from Union, West Virginia and graduated from Shepherd University in Hagerstown MD. My personal claim to fame is having the privilege to play football for Joe Paterno and being on the 1982 National Championship team.

  • Joel Crews

    Joel Crews

    General Manager

    (717) 846-1821
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    Joel Crews

    Joel Crews

    General Manager

    I have been at Jack Giambalvo Buick GMC Dealership for 8 years, and in the Automotive Sales Business for quite a while. I started in 1984 as a salesperson at a Chevrolet Dealership in Lancaster PA, and in 1990 I moved into Sales Management at a Buick GMC Dealership. I have 36 years of experience, and love what I do! I enjoy my daily interaction with customers, and with the service, parts, and sales teams at Jack Giambalvo Buick GMC. The Giambalvo organization is not only a great place to purchase a vehicle, but a wonderful place to work. I am married to a terrific wife, who is a RN. I have two children, two step children, and two grandsons, and one granddaughter . Outside of work I serve in my Church, and also enjoy doing short term mission trips. I have been to Thailand once, and twice to Nicaragua to help build church buildings. I enjoy hunting, fishing, and watching Penn State Football. I look forward to meeting all of our customers and seeing many of my past customers when they stop by the dealership.

  • Danielle Alley

    Danielle Alley

    Business Manager

    (717) 846-1821
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    Danielle Alley

    Danielle Alley

    Business Manager

    I have been in the automotive business for 17 years, I have had sales and management experience. I can offer you assistance in a variety of ways, whether we are looking at rebuilding credit, finding the best re-payment option or even helping to put service protection on your existing car. Out side of work I enjoy spending time with my children , riding my horse, hiking with the dogs or Sand Bar Sunday on the river. Call me today to discuss your situation!

  • Al Monks

    Al Monks

    Sales Manager

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    Al Monks

    Al Monks

    Sales Manager

    I have been at Jack Giambalvo Buick GMC Dealership for 2 years, and in the Automotive Sales Business for 27 Years . I started as a salesperson at a Chevrolet Dealership in Baltimore Maryland Then 2 years later moved into Management at a Toyota, GMC,Chrysler Store . I enjoy my daily interaction with customers, and with my new sales team at Jack Giambalvo Buick GMC. The Giambalvo organization is not only a great place to purchase a vehicle, but a wonderful place to work. I am married to a terrific wife, who is in sales in the cellular field for 17 Years. I have two children, two step children, and one granddaughter. I enjoy Boating ,Camping ,Travel and watching the Baltimore sports teams, Ravens , Orioles and the Capitals . I look forward to meeting all of our new customers and seeing many of my past customers when they stop by the dealership.

  • Jim Fulmer

    Jim Fulmer

    Used Car Manager

    (717) 846-1821
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    Jim Fulmer

    Jim Fulmer

    Used Car Manager

    I have been in the auto sales industry for over 33 years. I spent the first 29 plus years of my career at a dealership in Lancaster. I’m very pleased to be working with the great people here at Jack Giambalvo as the Used Car Manager. Over the past 33 years I have held numerous positions in dealership operations. Used Car Sales, GMC Truck Sales, Business Manager, Used Car Manager, and ran a Parts Department. I live in Lancaster with my wife; Diane. We have three daughters and four grandchildren. When I’m not at work I’m usually watching Orioles baseball or on a cruise with my wife. If you’re in the market for a car or truck, please stop and see me!

Sales

  • Bob Mailman

    Bob Mailman

    Sales Consultant

    (717) 387-7715
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    Bob Mailman

    Bob Mailman

    Sales Consultant

    “I Don’t Make Sales – I Make Friends” I have over 30 years of experience with the Jack Giambalvo Family Of Dealerships in the Sales and Leasing Department.

  • Lance Sease

    Lance Sease

    Sales Consultant

    (717) 494-4275
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    Lance Sease

    Lance Sease

    Sales Consultant

    With over thirteen years of automotive experience and a broad range of product knowledge, I promise to make your car buying process a special event. I treat every valued customer as I would a guest in my own home. I look forward to earning your business!

  • Kurt Ziemer

    Kurt Ziemer

    Sales Consultant

    (717) 296-1613
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    Kurt Ziemer

    Kurt Ziemer

    Sales Consultant

    I have been in the automobile business for over 40 years. My first job was with Ziemer Buick in New Holland, PA. As an owner, I helped grow the business and added the GMC and Pontiac lines in 1989. My passion is trucks!!! Let me help you with all your GMC Light and Heavy Duty needs. I enjoy meeting new clients and taking care of my current customers in a courteous and professional manner. I will try to make your vehicle buying experience enjoyable and hassle free.

  • Bern Little

    Bern Little

    Sales Consultant

    (717) 759-5917
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    Bern Little

    Bern Little

    Sales Consultant

    My name is Bern Little and I have been in the automobile business since 1987. I greatly welcome the opportunity to be of service to you with all of your automotive needs and treat you as family. I am proud to represent the Giambalvo Family of Dealerships and I look forward to earning your trust by showing you (not just telling) my commitment to my clients. Winning the “Mark of Excellence” award 7 times in my nearly 8 years here is your guarantee I know how to deliver personalized service with attention to detail. If you’re looking to be entertained with the proverbial “dog & pony show” or be inundated with a course in “sales speak 101” I am NOT your guy! When you are in the market to buy or just looking for product information or need answers to any questions you have in order to make an informed buying decision I’ll get right to it and you’ll very likely be thankful that we met. Please come see how my pride and professionalism can benefit you!!

  • Doug Crammer

    Doug Crammer

    Sales Consultant

    (717) 347-0567
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    Doug Crammer

    Doug Crammer

    Sales Consultant

    My name is Doug Crammer and I am a new member of the sales team at Jack Giambalvo Buick / GMC. I previously worked at ITT in Lancaster ,Pa. and I was employed there for over 26 years as a cnc machine operator. Before that I was a sales consulant at Star /Chev -Olds. In my spare time I enjoy spending time with my family, especially my grandson . I also enjoy Nascar,car shows , and motorcycles. And I also enjoy attending sprint car races around the central Pa area. I am excited to be back in the car business . I love to assist people with their car buying process, and look forward to helping my customers find the right vehicles for them.

  • Keith Mathis

    Keith Mathis

    Sales Consultant

    (717) 415-5335
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    Keith Mathis

    Keith Mathis

    Sales Consultant

    My name is Keith Mathis. I have been in the auto industry for about 5 years. I have had a love for cars ever since I was a child. My mission is to give you the most exciting and informative experience while purchasing your vehicle. I pride myself on the knowledge I have of how your modern devices interact with the technology of your vehicle. I am free to assist you at any time so don’t hesitate to contact me. I look forward to hearing from you soon!

Service

  • Daniel Troutman

    Daniel Troutman

    Service Manager

    (717) 845-2300
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    Daniel Troutman

    Daniel Troutman

    Service Manager

    I have been in the automotive business since 1986. I have worked with many different brands over the years and I look forward to assisting the clientele here at Jack Giambalvo Buick GMC. I feel privileged to be working here with old friends and I look forward to making many new ones.

  • Ben Peterson

    Ben Peterson

    Service Advisor

    (717) 845-2300
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    Ben Peterson

    Ben Peterson

    Service Advisor

    I have been in the automotive business for 25 years. I worked as a Service Tech for 5 years, and I have been working for Jack Gaimbalvo Motor Company for 16 years. I love my job and taking care of all my customers!

  • David Snyder

    David Snyder

    Service Advisor

    (717) 845-2300
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    David Snyder

    David Snyder

    Service Advisor

    I have been in the automotive business for forty years as a Service Advisor, been with Jack Giambalvo for two years, love my job and working with my customers

  • Joy Decker

    Joy Decker

    Assistant Service Advisor

    (717) 845-2300
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    Joy Decker

    Joy Decker

    Assistant Service Advisor

    I just recently started at Jack Giambalvo Buick/GMC as an Assistant Service Advisor. I have been in the automotive industry for 25 years as a used car dealer/salesperson. I have also owned and operated an automobile service center for 14 years. I look forward to assisting all of our customers with their automotive repair needs.

Parts

  • Bert Berry

    Bert Berry

    Parts Manager

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    Bert Berry

    Bert Berry

    Parts Manager

    I have over 18 years of experience in Automotive Parts Departments. Automobiles have always fascinated me. I enjoy the continued changes in the industry. I have 5 children that keep us busy with sports and camping trips.

  • Marchelle Landis

    Marchelle Landis

    Parts Counter

    (717) 755-2600
    Email Me More info
    Marchelle Landis

    Marchelle Landis

    Parts Counter

    I have worked for Jack Giambalvo for 28 years, but I have been in this type of business for 29. I do some quilting, gardening, home improvements, love racing especially dirt. I used to be a partial owner on a stock car. I used to race enduro cars and ran a couple of demolition derbies. Even had a try at street stock racing.

  • Jason Trimmer

    Jason Trimmer

    Parts Counterperson

    More info
    Jason Trimmer

    Jason Trimmer

    Parts Counterperson

    My name is JT Trimmer. I have been with Giambalvo Buick GMC since September 2020 and so far I love it. I have been in the automobile business for a little over 5 years.I started as a tech and went on to become a service advisor, detailer and a parts manager at a retail store. I have worked pretty much every job at a dealership and parts have by far been my favorite. I look forward to helping you with any of your parts needs, from regular maintenance parts to accessories for your new vehicle.

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Jack Giambalvo Buick GMC 39.9804, -76.7168.